Privacy Policy
This policy explains how Ora Carpentry Group handles your personal information when you use this website. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What this website collects
- Contact form. If you send an enquiry we collect the details you type in, such as your name, phone number, email address and message, and any plans or photos you choose to upload. Uploaded files are kept privately, shared only with the business by a secure link that expires, and deleted after 90 days.
- Calls and emails. If you phone or email us, we keep a record of what you tell us so we can help you.
- Basic site statistics. The website may record which pages are viewed and the type of device used. This does not identify you personally.
Why we collect it
To reply to your enquiry, provide our services, keep the website working and meet our legal obligations. We do not sell your personal information.
Who else sees it
This website is hosted by Conexity Pty Ltd (ABN 40 695 628 810) on fast, secure hosting that is monitored 24/7. Conexity and its hosting and network security providers act as our service providers and handle information only to run the website for us. Some of these providers may process data on servers outside Australia. We do not share your information with anyone else unless the law requires it or you ask us to.
Keeping it safe
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and to delete or de-identify it when we no longer need it.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or ask us to delete it, by contacting us on email [email protected] or phone 0426 141 481. If you are not happy with our response you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Ora Carpentry Group, ABN 91 703 636 266. Contact us on email [email protected] or phone 0426 141 481.